Patient Online Services

Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service

This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 1st April 2016.

These dates are subject to the necessary NHS GP systems and software being available to the practice.

This practice currently offers the facility for patients:

to book, view, amend, cancel and print appointments online

to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances

to view online, export or print summary information from their record, relating to medications,

allergies, adverse reactions and any other items agreed between the practice and individual patient.

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group by 1st April 2016.

Planned activity





Ensure staff are made aware of these

Train relevant staff for patient records access, e.g. receptionists 

March 2016




Agree an initial small group of patients to access coded information from their records 

March 2016




Prepare promotion and information material for patients

March 2016




Publicise online services to patients through posters, website and PPG

Commence access to detailed coded information in patients own records for patients who request it

April 2016 onwards


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